work that we have and buy equipment if
we need it. I always believed that you buy
the best equipment right from the start to
do the best job for the work.”
A side benefit of operating updated
equipment is having a shop that people
want to work in, adds Feigel. Indeed,
while many shops are grappling with
a skilled trades shortage, Universe
Machine has many long-term employees,
including approximately 20 who have
been with the company 25 years.
“We have some third generation
employees. I think the main way to
keep people is to offer fair wages and
ensure it’s always on the upper end.
We also treat people right and make
them feel that they’re part of our
family. We’re not just a machine shop;
we’re a big family. My motto is to treat
others the way you want to be treated
and a lot of people say this but you
need to actually do it for it to work.”
Perhaps the most important part of
Feigel’s success comes from a simple fact;
he enjoys what he does and it’s advice
he’s passed on to his grandchildren,
including two who are now engineers
and work in the business.
“I say to my children and
grandchildren, go into a field you love,
not where the big bucks are. If you have a
passion for something, you’ll be good at
and the money will come from that.” SMT
32 | COVER STORY - JOb ShOPS | Alberta
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Universe Machine's 9,941 sq m (107,000 sq ft) operation boasts some of the latest in CNC machine
tools including some of the largest machines in western Canada.